Communications 1

Communications 1 (9)

It is important to note that, by default, the incumbent is automatically the administrator (and an editor) of your church's page(s).

As the administrator, the incumbent can then grant editor access to up to five other people.

If your church is in vacancy or if the incumbent does not have access for some reason, you can follow the procedures below.


If you want to become an editor of your A Church Near You Page, you must have an account.

First, go to achurchnearyou.com and find your church by entering the postcode or town in the search box.

As you type, look for the suggestions offered to you under the search box and use the most appropriate, then click the orange arrow - it's more accurate!

We'll use St Alkmund's Duffield as an example:

acny postcode search

 Next, choose your church from the list on the left...

acny search results

This will take you to an overview page for the church. Once you get to that, click 'Visit Page' on the left. This will take you to the next level for that church.

Once you're on the church's main page, again look at the left-hand side and, at the bottom, click 'Edit this church'.

If you don't have an account, this page will allow you to register - it's a simple process.

An email will be sent to you containing a link which you'll need to click to prove you own the email address.

Once you've verified your email address by clicking the link which will have arrived in your inbox, head back to www.achurchnearyou.com and make sure you're logged in to your new account.

Search for the same church again then select “Edit this church” from the list of tabs on the left-hand side.

This time, instead of the form you had to fill in before, there are three scenarios:

1 - If you're the vicar who leads the church

If you are the vicar who leads a church, your application to edit that church on AChurchNearYou is automatically approved so long as:

1) You have listed an email address on your Crockford’s entry and you have not requested to have your contact details restricted
2)The email address you've used for your AChurchNearYou account matches the email address on your Crockford's entry.
3) You are included on the Crockford's entry for the church(es) you're requesting to edit (if you don't have a Crockford's subscription you can check if you're listed on a church's entry by going to the church's AChurchNearYou page and clicking More Information, if you're listed under the Crockford's Contact Details section you're listed on the entry)

If you are the vicar who leads the church, and you meet the criteria above, then your request to edit the church will be automatically approved and you will also be automatically assigned administrator status for the church.

An editor with administrator status can approve or decline requests from other people to edit that church, and can remove existing editors from that church.

Only the vicar who leads the church can be the administrator.

If you need to update either your contact details on AChurchNearYou or your Crockford's entry please follow the instructions at: https://achurchnearyou.zendesk.com/hc/en-us/articles/360002336113

Please note: You do not need a Crockford's subscription to find out what is listed on your own entry or to update your own entry. You can update your Crockford's entry at any time.

 

2 - If you are not the vicar who leads the church:

If you're not the vicar who leads this church, then you'll see a box into which you'll need to enter a short message to your vicar and a button which you'll need to click which says REQUEST ACCESS.

Unless your church is in vacancy, the vicar who leads your church needs to approve your application.

If the vicar doesn't have an account they’ll need to create one, and request to edit their church as described in the steps above.

Once they're able to edit the church they'll be able to click Manage Editors and then click Pending Requests. From there they can approve your request, even if they haven’t received an approval request email for you to edit the church.

This article explains how the vicar who leads a church can approve requests to edit their church: https://achurchnearyou.zendesk.com/hc/en-us/articles/360003569093

 

3 - If your church is in vacancy

If your church is in vacancy, you’ll need to ask for manual verification; once you have created an account on AChurchNearYou.com and have requested to edit a church make sure you’re logged in and click the purple Help button on the right hand side of any page of AChurchNearYou, or the 'Submit a request' button at the top of the Help Centre...

Say that you're requesting manual verification because your church is in vacancy.

In your message please include the following:

  • The reason you're requesting Manual Approval (eg you're an interim minster covering a group of churches. Please provide as much information as possible so that the support team can understand the situation fully and provide approval as quickly as possible)
  • Your role within the church (office administrator, curate, PCC member, etc)
  • Your email address (the one with which you registered for your AChurchNearYou account)
  • Your permission to disclose your name, contact details, and request to your Area/Rural Dean, Archdeacon, and/or Diocesan staff in order to gain approval.
  • The AChurchNearYou ID of the church(es) you have requested to edit and for which you require Manual Approval.

You'll find this ID by going to the AChurchNearYou church page in question and looking in the browser address bar where you'll see: https://www.achurchnearyou.com/church/ followed some numbers, please provide us with those numbers.

For instance, the URL for St Alkmund's in Duffield is: https://www.achurchnearyou.com/church/13370/ so their AChurchNearYou ID is 13370.

 

Forgotten password or unable to log in?

If you are unable to login to AChurchNearYou please visit: https://www.achurchnearyou.com/accounts/login and click FORGOT PASSWORD? and follow the process from there.

A message on screen will say that a password reset email is on its way. However, for security reasons, this message will display whether or not an account exists for that email address.

If you do not receive a password reset email: please try other email addresses you use just to make sure you're using the correct email address.

If you continue not to receive a password reset email it's most likely you do not have an account. We therefore recommend that you register for a new account, and request to edit your churches.

USERNAMES/CODES/DORMANT ACCOUNT DELETION:

The AChurchNearYou login method and procedure was updated, from usernames/codes to email addresses, in November 2017. At the same time, accounts which had not been used for 12 months prior were removed.

For some time now, cathedrals have been struggling with getting Facebook to recognise that they are charities in the absence of a registered charity number. 

Rochester Cathedral has finally managed to get the donation button to work without having to resort to using the details of a related registered charity.  

‘This is the process Rochester Cathedral used to get its Facebook donation button working.

In order to complete a Facebook Donation application:

  1. Assign “non-profit” in the category section of the organisation’s Facebook Page
  2. Apply to Facebook via their donate/sign-up page
  3. Submit documents: 
  • tax ID to verify charitable tax exemption status
  • proof of identity of CEO/executive director, address and personal details 
  • proof of address (utility statement) 
  • bank details and proof of account (recent statement)
  • Additionally, Facebook requested proof of applicant’s identity.
  1. Update About Page on Facebook to include:
  • mission statement
  • what the cathedral supports
  • goals and how the cathedral plans to achieve them
  • complete address and contact details
  • link to website
  • link to cathedral's policies.

It’s also been pointed out by Jonathan de Bernhardt Wood, the CofE’s National Giving Adviser, that there are gift aid issues with Facebook Donate (on which the Charity Tax Group is working) so it is recommended that a link to the cathedral’s online giving provider is a pinned comment on services streamed through Facebook. 

See https://www.churchofengland.org/more/church-resources/digital-labs/labs-learning-webinars for various webinars on navigating the digital world, including one on receiving online donations.

Here are some useful digital resources for parishes to help engage more online, navigate the legalities and receive online donations.

For further help or information, please contact the communications team: communications@derby.anglican.org or 01332 388680.

 

Receiving donations online

To set up a provider to receive and process online donations for you, and receive a significant discount in some cases: 

>> Parish Buying website
>> Parish Resources website

>> Add a donation button to your ACNY page
>> Add a donation button to your website

 

Copyright and licence information

>> What copyright is and how it will affect you
>> Read the latest copyright guidance from the Church of England, including advice on live streaming licences
>> Live streaming worship music and staying legal
>> CCLI licence
>> ONE licence
>> Performing Rights Society (PRS)

 

Zoom

>> How to use Zoom for a church meeting, Bible study, prayer session or small group
>> Zoom plans and pricing
>> Zoom security

 

Video

>> A beginner’s guide to live streaming
>> Going live FAQ
>> How to set up to film a video on a smartphone
>> How to premiere a video on Facebook and YouTube
>> How to improve the quality of audio in video recordings
>> How to upload a video with Facebook Creator Studio
>> How to create subtitles

 

Social Media

>> Diocese of Derby's Social Media Guidelines
>> Online social media courses from the CofE
>> Facebook: Pages vs groups vs profiles
>> Facebook pages for churches

>> How to set up a YouTube channel
>> How to create an Instagram profile and business profile
>> How to use Instagram stories
>> How to schedule a post on Facebook and Instagram with Creator Studio
>> Paid advertising: How to boost a Facebook post

 

Other useful platforms

>> How to create and invite to a WhatsApp group
>> WhatsApp group calls
>> Skype group calls

 

A Church Near You
Please note: the diocesan communications team cannot grant you access to your A Church Near You Page - but we can help you get access if you are struggling. Please follow the instructions under 'Become an editor' first.

Become an editor
Editor help centre - Please contact the help centre if your request to edit has not been approved
Create a page
Embed a video
Add a livestream tag to your page to appear on the livestream map
The Resource Hub (for editors)

 

Photography and design tools

The Diocese of Derby photography guidelines
www.canva.com Free design tool
www.spark.adobe.com
www.unsplash.com
www.pixabay.com
www.pexels.com
www.freepik.com

 

Safeguarding

Contact the diocesan safeguarding team
Read the Safer Environments Guide for sharing images and video online [PDF]
Advice for using digital conferencing with youth from the Safeguarding team

Download the Diocese of Derby Zoom Guide for Attendees [PDF]

Information provided by EMSOU, the East Midlands Special Operations Unit of the five police forces in the East Midlands region.

When it comes to Video Conferencing, for many, the sudden adoption of remote working, social
distancing and self-isolation has created a demand for simple easy ways to stay in touch with
family, friends and co-workers.

The demand has popularised many apps and one of the most talked about in Cyber Security
circles is Zoom, a video chat platform, available in both free and paid for versions.

Unfortunately, Zoom has received quite a lot of adverse publicity because of a number of
important security flaws. Criticism has ranged from uninvited people joining your conversation
to deliver racist messages or pornographic images, to poor encryption methods that mean
private conversations are not always private.

The guidance below has been written for home and business users that may have adopted
zoom, for its ease of use, availability and in the absence of a paid for service.


WHAT CAN I DO?

For those of you using Zoom, make sure you have the latest version of their software. Click
your user icon and select 'Check for Updates'. Usually, updates fix known security flaws.
Running anti-virus software or a firewall on your computer and keeping software up-to-date
will improve your security.

If you are holding public meetings, where anyone can join the conversation, be sure to
configure screen-sharing settings.

Go to 'In Meeting (Basic)' and select 'host alone can share' or turn off screen sharing
entirely. This can also be controlled by the host during a meeting.

Finally, turn of 'Annotation', if you are worried about how people might annotate your shared
slide show.

Stop Uninvited Guests

Setting up a Zoom meeting creates a 9 digit ID. Anyone who has this ID can join the
conversation. Don’t advertise it publicly by posting it on your Social media.

If you use the 'Options Panel' when setting up a meeting, you can add an access password
too. Would-be trolls now need an ID and a password to gate crash your meeting.

Use the 'Advanced Options' to enable a 'Waiting Room'. This puts people in a holding area before you grant or deny them access to your conversation.
Organisers can lock the meeting once everyone who needs to has joined. Click Manage Participants >> More >> Lock Meeting.

Stay Private

The organiser of a meeting can record audio and video from the meeting. Also, anyone involved in a ‘private chat’ can save this as a log file.
Turn off video and mute yourself unless needed. This prevents video recording conversations in your home or exposing information inadvertently.

It is possible to encrypt your video calls in the settings panel, which will improve the confidentiality of your conversations. Be aware, however that there is no certainty as to whether this is end-to-end encryption.
Accessing Zoom through the browser is more secure than downloading the app. The feature is available on the log in screen when invited to a meeting, although hard to spot.

Always Be Aware

Your conversations may not be as private as you would like. Is Siri, Alexa or Google assistant in range? They will ALWAYS be listening and passing info back to their servers to maintain the connection and sampling purposes.

Final Thoughts

Whatever platform is chosen it is vital that all the security settings are reviewed and implemented as appropriate.

In circumstances where sensitive or confidential discussions are being held other providers, such as Google Duo, Skype, Face Time, WhatsApp and Webex might be alternatives.

Working from home may be a new experience to many of us so we have prepared this guide to be an aid to all of us during the coronavirus pandemic.

The current global situation is unprecedented and we appreciate that this, combined with a new way of working, may cause a level of anxiety.

If you need support, please don’t hesitate to outreach to your line manager or Mandy Roberts, HR Manager – mandy.roberts@derby.anglican.org

>> Download the guide to working from home [PDF]

A church near you Logo PinThroughout Lent and Holy Week, one million people will visit A Church Near You.

Many of these visitors will be looking for a service or event to attend during this season.

Will they be able to find yours?

It is important to note that, by default, the incumbent is automatically the administrator (and an editor) of your church's page(s).

As the administrator, the incumbent can then grant editor access to up to five other people.

If your church is in vacancy or if the incumbent does not have access for some reason, you can follow the procedures below.


If you want to become an editor of your A Church Near You Page, you must have an account.

First, go to achurchnearyou.com and find your church by entering the postcode or town in the search box.

As you type, look for the suggestions offered to you under the search box and use the most appropriate, then click the orange arrow - it's more accurate!

We'll use St Alkmund's Duffield as an example:

acny postcode search

 Next, choose your church from the list on the left...

acny search results

This will take you to an overview page for the church. Once you get to that, click 'Visit Page' on the left. This will take you to the next level for that church.

Once you're on the church's main page, again look at the left-hand side and, at the bottom, click 'Edit this church'.

If you don't have an account, this page will allow you to register - it's a simple process.

An email will be sent to you containing a link which you'll need to click to prove you own the email address.

Once you've verified your email address by clicking the link which will have arrived in your inbox, head back to www.achurchnearyou.com and make sure you're logged in to your new account.

Search for the same church again then select “Edit this church” from the list of tabs on the left-hand side.

This time, instead of the form you had to fill in before, there are three scenarios:

1 - If you're the vicar who leads the church

If you are the vicar who leads a church, your application to edit that church on AChurchNearYou is automatically approved so long as:

1) You have listed an email address on your Crockford’s entry and you have not requested to have your contact details restricted
2)The email address you've used for your AChurchNearYou account matches the email address on your Crockford's entry.
3) You are included on the Crockford's entry for the church(es) you're requesting to edit (if you don't have a Crockford's subscription you can check if you're listed on a church's entry by going to the church's AChurchNearYou page and clicking More Information, if you're listed under the Crockford's Contact Details section you're listed on the entry)

If you are the vicar who leads the church, and you meet the criteria above, then your request to edit the church will be automatically approved and you will also be automatically assigned administrator status for the church.

An editor with administrator status can approve or decline requests from other people to edit that church, and can remove existing editors from that church.

Only the vicar who leads the church can be the administrator.

If you need to update either your contact details on AChurchNearYou or your Crockford's entry please follow the instructions at: https://achurchnearyou.zendesk.com/hc/en-us/articles/360002336113

Please note: You do not need a Crockford's subscription to find out what is listed on your own entry or to update your own entry. You can update your Crockford's entry at any time.

 

2 - If you are not the vicar who leads the church:

If you're not the vicar who leads this church, then you'll see a box into which you'll need to enter a short message to your vicar and a button which you'll need to click which says REQUEST ACCESS.

Unless your church is in vacancy, the vicar who leads your church needs to approve your application.

If the vicar doesn't have an account they’ll need to create one, and request to edit their church as described in the steps above.

Once they're able to edit the church they'll be able to click Manage Editors and then click Pending Requests. From there they can approve your request, even if they haven’t received an approval request email for you to edit the church.

This article explains how the vicar who leads a church can approve requests to edit their church: https://achurchnearyou.zendesk.com/hc/en-us/articles/360003569093

 

3 - If your church is in vacancy

If your church is in vacancy, you’ll need to ask for manual verification; once you have created an account on AChurchNearYou.com and have requested to edit a church make sure you’re logged in and click the purple Help button on the right hand side of any page of AChurchNearYou, or the 'Submit a request' button at the top of the Help Centre...

Say that you're requesting manual verification because your church is in vacancy.

In your message please include the following:

  • The reason you're requesting Manual Approval (eg you're an interim minster covering a group of churches. Please provide as much information as possible so that the support team can understand the situation fully and provide approval as quickly as possible)
  • Your role within the church (office administrator, curate, PCC member, etc)
  • Your email address (the one with which you registered for your AChurchNearYou account)
  • Your permission to disclose your name, contact details, and request to your Area/Rural Dean, Archdeacon, and/or Diocesan staff in order to gain approval.
  • The AChurchNearYou ID of the church(es) you have requested to edit and for which you require Manual Approval.

You'll find this ID by going to the AChurchNearYou church page in question and looking in the browser address bar where you'll see: https://www.achurchnearyou.com/church/ followed some numbers, please provide us with those numbers.

For instance, the URL for St Alkmund's in Duffield is: https://www.achurchnearyou.com/church/13370/ so their AChurchNearYou ID is 13370.

 

Forgotten password or unable to log in?

If you are unable to login to AChurchNearYou please visit: https://www.achurchnearyou.com/accounts/login and click FORGOT PASSWORD? and follow the process from there.

A message on screen will say that a password reset email is on its way. However, for security reasons, this message will display whether or not an account exists for that email address.

If you do not receive a password reset email: please try other email addresses you use just to make sure you're using the correct email address.

If you continue not to receive a password reset email it's most likely you do not have an account. We therefore recommend that you register for a new account, and request to edit your churches.

USERNAMES/CODES/DORMANT ACCOUNT DELETION:

The AChurchNearYou login method and procedure was updated, from usernames/codes to email addresses, in November 2017. At the same time, accounts which had not been used for 12 months prior were removed.

A Church Near You is a fantastic resource provided by the Church Of England.

It lists every church in the Diocese of Derby and should be one of your first ports of call when getting information about your church and its activities out to a wider audience.

If you're not already using A Church Near You, you should be!

The communications office is based at Derby Church House and is open 9am - 5pm Monday - Friday.

Andrew Salt - Communications Adviser - Mon, Tue + Wed am - 01332 388668

Lucy Harrison - Communications Adviser - Wed pm, Thu + Fri - 01332 388668

Dave King - Media Officer - 01332 388680 or 07540 120899

Email: communications@derby.anglican.org

 

What we do

The Communications team provides communications support for parishes and churches in the Diocese of Derby, the Bishops, Derby Church House and Derby Cathedral.

We do this in a number of ways, including:

 

Communications Resources

 

The Diocese of Derby

For SatNav directions, please use DE1 3DR. However, please note that the car park behind Derby Church House (Derby Cathedral Car Park) is contract only Monday-Friday and so unavailable to visitors. Paid parking is available at Chapel Street Multistorey Car Park (DE1 3GU), Park Safe (Bold Lane) DE1 3NT and the Assembly Rooms Car Park (DE1 3AF). Derby Cathedral Car Park is available as paid parking on Saturdays and Sundays.


Contact and Find Us

Derby Church House

Full Street, Derby DE1 3DR

01332 388650

Email: 

enquiries@derby.anglican.org

Map and parking information

 

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